Last updated: April 8, 2025
This Privacy Policy describes how Canterbury Lane Plush (“we”, “us”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from www.canterburylaneplush.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
📌 Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or to comply with legal or regulatory obligations. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
🔍 What Information We Collect
1. Information You Provide Directly
- Contact details (name, email, phone, shipping and billing addresses)
- Order and transaction details
- Account credentials (if you create an account)
- Customer service inquiries or feedback
You may choose not to share certain details, but this could impact your ability to use some features of our site.
2. Information Collected Automatically
When you visit our site, we may collect technical data via cookies and similar technologies, such as:
- Device and browser type
- IP address and location
- Pages visited and time spent on site
- Clicks, scrolls, and other usage activity
3. Information from Third Parties
We may receive your information from trusted third-party providers such as:
- WooCommerce and WordPress (our e-commerce platform)
- Payment processors
- Marketing and analytics partners
- Shipping and fulfillment services
All third-party data is handled in accordance with this Privacy Policy.
🔐 How We Use Your Information
We may use your personal information to:
- Process orders and deliver products
- Provide customer support
- Personalize your shopping experience
- Improve our website and services
- Prevent fraud or misuse of our Services
- Send you marketing and promotional messages (you may opt out anytime)
- Comply with legal obligations
🍪 Cookies & Tracking
We use cookies to enhance your browsing experience. These cookies help us:
- Remember your preferences
- Analyze site performance
- Show you relevant ads
You can control cookie preferences in your browser settings. Disabling cookies may impact certain features.
We also honor Global Privacy Control (GPC) signals in supported browsers. Learn more at globalprivacycontrol.org.
🔁 How We Share Your Information
We may share your personal data with:
- Service providers (e.g., IT, hosting, payment processing, shipping)
- Marketing and advertising partners
- Our affiliates or subsidiaries
- Government agencies or legal authorities, as required by law
- Third parties in the event of a business transfer or acquisition
Data Categories Shared in the Past 12 Months:
| Category | Recipients |
|---|---|
| Identifiers, purchase history, site usage | Service providers, marketing partners |
We do not sell or share sensitive personal data to infer characteristics about you.
🧒 Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a child, we will delete it promptly. Please contact us if you believe this may have occurred.
🌍 International Users
If you are accessing our site from outside the United States, please note that your information may be transferred to and processed in the U.S. and other countries. For EEA/UK users, data transfers are made using approved mechanisms like Standard Contractual Clauses (SCCs).
🔎 Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Opt out of marketing or data sharing
- Restrict certain processing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, please email team@canterburylaneplush.com. We may need to verify your identity before processing requests.
You may also appoint an authorized agent to make a request on your behalf.
📬 Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
📧 Email: team@canterburylaneplush.com
📍 Address: 585 S Winchester Blvd, San Jose, CA 95128
📞 Phone: +1-212-300-5616
For data protection purposes, Canterbury Lane Plush is the data controller of your personal information unless stated otherwise.
